Happy Chinese New Year

The year of the rat? Interesting. So my hypothesis that happy valley really isn't very happy became apparent today at work. My manager told me to get a backbone and be a bitch to the tax preparers at H&R Block. I wanted to cry, it's not like I'm supposed to babysit them. I give all I can to my jobs and i've had to learn all this new stuff and then now somewhere in my job description I'm supposed to be the boss and keep everyone in line when we have customers waiting. Well, I hate happy valley, and I believe its a breaking facade.